engage ◆ inspire ◆ delight

We Believe

Creating successful visitor interactions is part of the entire design process – not just a separate “add on” at the end of the planning process. The role of every building, exhibit, pathway, and event needs to reinforce outcomes and be integrated into the design process from the very beginning of a project.


Our Blog


Our Mission

To empower Experiential Interpretive Designers to connect people and places.

How We Work


Our Inspiration

The Inspiration for Experiential Interpretive Design (EID) comes from our association with Steve Van Matre and his perspective on interpretation outlined in the book Interpretive Design and the Dance of Experience. EID wants to encourage more folks to read the book and incorporate its principles in their work. Please take some time to preview this publication, read Bill’s review, and hopefully be inspired to purchase the book.


Our Goals

Train planners at preservation, collection and historic recognition sites to become experiential interpretive designers.

Guide sites in the implementation of Experiential Interpretive Design Plans that enhance the visitors' experience.

Inspire visitors to gather meaning and memories through experiential interpretive design at those sites.

Share experiential interpretive design successes and challenges with others.

OUR PRINCIPLES

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Our Services 

Want to attain maximum interpretive impact at your site? 

EID’s customized interpretive review and enhancement process will point out potential areas for improvement that could:

  • enchant the visitor,

  • raise your relevance,

  • keep visitors coming back for more,

  • refresh your approach and

  • boost your appeal.

We consider ourselves Coaches, not Consultants as our professional development training approach involves you and your staff in collaborative decision-making.

> WHAT WE DO